Course Type | Course Code | No. Of Credits |
---|---|---|
Foundation Core | SVS1RM403 | 2 |
Semester and Year Offered: 4th Semester (Winter Semester 2019)
Course Coordinator and Team: Nikhil Charak and External Experts
Email of course coordinator: nikhil@aud.ac.in
Pre-requisites: The course focuses on the Job Role related to Department Manager (Level-6) in a retail store as per the guidelines of National Skill Qualification Framework (NSQF). The course is meant to be offered to those who have specific knowledge and skills related to Sales Associate (Level-4) & Team Leaders (Level-5) offered in 1st year.
Aim: This course will enable them to gain the knowledge about the customer management and services. It also familiarises the students about the managing manpower, managing merchandise and health hygiene and safety.
Course Outcomes:
Student will be able to:
Brief description of modules/ Main modules:
Student need to observe the following things during industrial internship:
Assessment Details with weights:
S.No. | Assessment | Period of Assessment | Weightage |
1 | Workbook based on the module | After Industrial Internship
| 50% |
2. | Written Exam ( based on case studies) | After Industrial Internship
| 50% |
|
|
|
|
Total | 100% |
Reading List: