|Course Type||Course Code||No. Of Credits|
Semester and Year Offered: Monsoon Semester
Course Coordinator and Team: Ankush Rathor
Email of course coordinator: firstname.lastname@example.org
The course focuses on the Job Role related to Tour Manager (Level-6) in Tourism and Hospitality Sector as per the guidelines of National Skill Qualification Framework (NSQF). The course is meant to be offered to those who have specific knowledge and skills related to Food& Beverage Service Steward (Level-4) & MICE (Level-5) offered in 1st and 2nd Semester respectively.
Objectives: The objective of the course is to familiarise the students with the Tourism and Hospitality industry and its various aspects. While the modules cover the various National Occupational Standards (NOS) as listed below, which will be tested by the Sector Skill Council, the course gives a deeper insight into the industry.
Note: For more details on the above NOS as well as other important details, please refer to https://www.thsc.in/pdf/qpdetails/Tour%20Manager.pdf
On successful completion of this module, students will be able to:-
Brief description of modules/ Main modules:
Module 1: Tourists Destination: This module will be looking at the various meanings associated with the tourism including 5As of Tourism: (Attractions, Access, Accommodation, Amenities & Awareness), Evolving concept of Tourists, Destination. Elements of Tourists Destination, Tourists destination development; Destination Life Cycle, Role of DMO- Internal Destination Development and External Market Development.
Module 2: Travel Logistics: This module will be looking at the various Accommodations: Types- Hotels, Motels, Resorts, Home Stays, Back Packers Accommodation, Lodges, Guest Houses, Inn’s, Home Stays, Service Apartments. Meal Plans; Transportation: Railway, Cars, Coaches, Water Transport and Air transport .
Module 3: Handling at Airport In this module, we will be looking at airport Transfers(Arrivals and Departures), Arrival and Departure Procedures, Advisories, facilities at airports Baggage Handling, Safety Measures, People with special needs, sensitivity to culture, eye for detail, moment of truth, OAG guidelines.
Module 4: Tour Itinerary & Packaging: In this final module we will try to understand the Types of Itineraries, Itinerary Preparation and Procedure. Tour Packaging Management and Costing: Introduction, Types of Tour Package, Component, Process, Tour Planning and Pre Tour Preparation, Concept of Cost, Component, Costing a Tour Package, Procedure & Calculation of Cost and Tour Price, Forex, Passport, Visa Processing, Health, Insurance, Feedbacks Etc.
Module 5: Travel Geography: In this final module we will try to understand World Time Zone and time calculation (Flying Time and Elapsed Time) GMT Variations, Countries and Capital, IATA codes, Airport Codes, Concept of 3 letter code, Geography of tourism for resources, Characteristics of tourism resources,, IATA zones.
Assessment Details with weights:
Tentative Assessment Schedule with Weightage (As per the UGC guidelines and SSC)
Period of Assessment
Assignments (Project/written assignment/portfolio)
All through the semester
Assignment 1 (25%)
Assignment 2 (25%)
All through the semester
End Semester Exam
End of Semester